21st Mortgage Phone Number: Get In Touch

Navigating the world of mortgage servicing can sometimes feel overwhelming. One of the most common needs is to quickly and easily connect with your lender. If you're looking for the 21st Mortgage phone number, you've come to the right place. This comprehensive guide provides everything you need to know to reach 21st Mortgage, along with helpful information to manage your account effectively.

Finding the right contact information is crucial. We'll delve into the main phone numbers, explore other contact options, and provide tips to streamline your communication with 21st Mortgage. Let's get started!

1. 21st Mortgage Phone Number: Main Contact Information

The primary 21st Mortgage phone number to reach customer service is 1-800-618-6725. This number is your gateway to account inquiries, payment assistance, and general support. Make sure to have your account number handy to expedite the process.

• Customer Service: 1-800-618-6725
• Hours of Operation: Monday to Friday, 8:00 AM to 8:00 PM EST

Having the correct phone number is the first step, but knowing when to call can save you time. The hours of operation are designed to align with the typical work day. — National Hurricane Center: Your Guide To Hurricane Tracking & Safety

2. Other 21st Mortgage Contact Options

While the primary 21st Mortgage phone number is the most direct way to reach the company, several other contact methods are available:

• Online Portal: Access your account, make payments, and view statements through the online portal at 21stmortgage.com. This option is available 24/7.
• Mailing Address: You can send written correspondence to: 21st Mortgage Corporation P.O. Box 7180 Covina, CA 91722
• Email: Depending on your specific inquiry, you might find email contact options on their official website under the "Contact Us" section. However, the phone number is typically the fastest for urgent matters.

These alternative methods offer flexibility and cater to various preferences. The online portal is a particularly useful resource for self-service. — The Pitt Season 2: A Guide To The Wasteland

3. Specific Phone Numbers for Different Needs

Beyond the main 21st Mortgage phone number, different departments may have specific numbers. While not always publicly listed, it's worth inquiring with the main customer service number for specialized support:

• Loss Mitigation: If you're facing financial hardship, inquire about loss mitigation options. These could include loan modifications or forbearance agreements to help you avoid foreclosure.
• Collections: Contact the collections department if you have missed payments. They can help you understand your options to bring your account current.
• Escrow: If you have questions regarding your escrow account (property taxes and insurance), contact the escrow department.

Understanding which department best fits your needs ensures you get connected to the right person more efficiently.

4. Tips for Efficient Communication with 21st Mortgage

To ensure a smooth experience when calling the 21st Mortgage phone number, consider these tips:

• Have Your Account Number Ready: This is essential for quickly accessing your account information.
• Know Your Loan Details: Be prepared to provide details such as your loan type, property address, and the specific nature of your inquiry.
• Call During Off-Peak Hours: The best times to call are typically mid-morning or mid-afternoon, avoiding the start and end of the business day.
• Document Everything: Keep a record of your calls, including the date, time, the representative you spoke with, and the key points of the conversation.
• Be Patient and Polite: Customer service representatives handle numerous calls. A calm and courteous approach can lead to a more positive outcome.

Following these tips can significantly improve your experience and make it easier to resolve any issues you may encounter.

5. What to Do If You Can't Get Through

If you're having trouble reaching 21st Mortgage by phone, try these troubleshooting steps:

• Check the Website: Often, answers to common questions are available on the FAQ page or in the online portal.
• Try Other Contact Methods: Use the online portal or send an email if you're unable to get through by phone.
• Call During Different Hours: Try calling at a different time of day to avoid high call volumes.
• Be Prepared to Leave a Message: If you reach voicemail, leave a detailed message, including your account number and a brief description of your issue.

Persistence and utilizing all available resources will improve the chance of getting a resolution to your query. — Accountability Day 9 Overcoming Lags And Getting Back On Track

6. FAQs About 21st Mortgage Contact

Here are some frequently asked questions to provide even more clarity.

• What is the main 21st Mortgage phone number? The main customer service number is 1-800-618-6725.
• Are there specific phone numbers for different departments? While the main number is your primary point of contact, you can ask the representative to connect you to a specific department, such as loss mitigation or collections.
• Can I manage my account online? Yes, the online portal at 21stmortgage.com allows you to manage your account, make payments, and view statements.
• What are the business hours? Customer service is available Monday to Friday, 8:00 AM to 8:00 PM EST.
• How can I make a payment? You can make a payment online through the portal, by phone, or by mail.
• Where can I send written correspondence? You can send mail to P.O. Box 7180, Covina, CA 91722.
• What if I am facing financial hardship? Contact customer service immediately to inquire about loss mitigation options.

Conclusion: Your Essential Guide to 21st Mortgage Contact

Knowing the 21st Mortgage phone number and understanding the various contact options are critical for successful mortgage management. By utilizing the information in this guide, including the main customer service number (1-800-618-6725) and online portal, you can efficiently address your inquiries and manage your mortgage effectively.

Remember to have your account information ready, and take advantage of all resources. Whether you need to ask a question, make a payment, or seek assistance, the right contact information is now at your fingertips. Take control of your mortgage and stay informed!