American Strategic Insurance Phone Number: How To Contact ASI

# American Strategic Insurance Phone Number: How to Contact ASI

Getting in touch with your insurance provider should be straightforward. If you're an American Strategic Insurance (ASI) policyholder, or if you're considering becoming one, knowing how to quickly access their customer service is essential. This article provides a comprehensive guide to contacting ASI, ensuring you can easily manage your policy, file a claim, or get answers to your questions. 

## Contacting ASI: A Comprehensive Guide

American Strategic Insurance, now part of the Progressive Group, offers various channels for customer support. Whether you need to file a claim, inquire about your policy, or make a payment, understanding your options is the first step.

## 1. Phone Support

### Claims

*   To file a new claim or check on an existing one, call **1-866-274-8765**.
*   This line is available 24/7, ensuring you can report incidents immediately.

### Customer Service

*   For general policy inquiries, billing questions, or policy changes, contact **1-866-274-5677**.
*   Customer service representatives are available during standard business hours.

### Sales

*   If you're interested in purchasing a new policy, you can reach the sales department at **1-866-274-8765**.

## 2. Online Access

### ASI Website

*   The ASI website offers a robust online portal where policyholders can:
    *   Make payments
    *   View policy documents
    *   File and track claims
    *   Update contact information
*   Visit the [ASI website](https://www.americanstrategic.com/) to access these features.

### Progressive Website

*   Since ASI is part of Progressive, you can also manage your policy through the [Progressive website](https://www.progressive.com/).
*   This includes access to similar features as the ASI portal, such as payments, claims, and policy information.

## 3. Mobile App

### Progressive App

*   Progressive's mobile app allows you to manage your ASI policy on the go.
*   Key features include:
    *   Digital ID cards
    *   Claims filing and tracking
    *   Payment options
    *   Policy updates
*   Download the app from the App Store or Google Play.

## 4. Social Media

### Facebook and Twitter

*   While social media isn't the primary channel for immediate support, you can often find helpful information and resources on ASI's social media pages.
*   Check their official pages on Facebook and Twitter for updates and announcements.

## 5. Mailing Address

### For Payments

*   If you prefer to mail your payments, send them to:
    *   American Strategic Insurance
    *   PO Box 910303
    *   Dallas, TX 75391-0303

### For General Correspondence

*   For other correspondence, use the following address:
    *   American Strategic Insurance
    *   1 Progress Plaza
    *   Mayfield Village, OH 44124

## Tips for Contacting ASI

*   Have your policy number ready when you call.
*   Prepare a clear description of your issue or question.
*   Keep a record of your interactions, including dates, times, and names of representatives.
*   For claims, gather all relevant documentation, such as photos, police reports, and contact information for involved parties.

## Frequently Asked Questions (FAQs)

### 1. What is the best way to file a claim with ASI?

The quickest way to file a claim is by calling their 24/7 claims line at 1-866-274-8765. You can also file a claim online through the ASI or Progressive website or via the Progressive mobile app.

### 2. Can I make a payment online?

Yes, you can make payments online through the ASI website or the Progressive website. Both platforms allow you to securely pay your premiums using a credit card, debit card, or bank transfer.

### 3. What if I need to update my policy information?

To update your policy information, such as your address or contact details, you can call customer service at 1-866-274-5677 or log in to your online account and make the changes yourself.

### 4. How do I find my policy documents?

You can access your policy documents online through your account on the ASI or Progressive website. These documents include your policy declarations, coverage details, and terms and conditions.

### 5. What types of insurance does ASI offer?

ASI primarily offers homeowners insurance and other property insurance products. Since being acquired by Progressive, you can also explore a wider range of insurance options, including auto insurance, through Progressive's offerings.

### 6. What should I do after filing a claim?

After filing a claim, ensure you document all damage with photos and detailed notes. Cooperate with the claims adjuster and provide any requested information promptly. Keep all receipts related to temporary repairs and additional living expenses if applicable.

### 7. How can I get proof of insurance?

You can obtain proof of insurance by logging into your online account on the ASI or Progressive website and downloading a copy of your insurance card or policy declarations. You can also request a copy by contacting customer service.

## Conclusion

Contacting American Strategic Insurance is made easy through various channels, including phone support, online access, and mobile apps. By understanding these options, policyholders can efficiently manage their policies, file claims, and get the support they need. Whether you prefer to speak with a representative over the phone or handle your insurance needs online, ASI provides the resources to ensure a seamless experience.

**Call to Action:** If you have further questions or need immediate assistance, contact ASI's customer service at 1-866-274-5677 or visit their website for more information.```