Consumer Reports Phone Number: Contact & Support

Bill Taylor

-Oct 31, 2025

Consumer Reports provides unbiased product reviews, ratings, and expert advice to help consumers make informed decisions. If you need to contact Consumer Reports, whether it's for customer support, subscription inquiries, or to provide feedback, knowing the right phone number and contact information is essential. This guide offers all the details you need to reach Consumer Reports quickly and efficiently.

📞 Consumer Reports Phone Number

The main customer service phone number for Consumer Reports is: 1-800-431-1905.

This number is your primary point of contact for a variety of inquiries, including:

Subscription issues
Billing questions
Technical support for the website or digital products
General questions about products and services
Feedback or complaints

It's always a good idea to have your membership information (if applicable) ready when you call to expedite the process.

Additional Contact Options

While the phone number is a direct line to customer service, Consumer Reports also provides several other ways to get in touch. These options can be useful depending on the nature of your inquiry.

Customer Service Email: You can email Consumer Reports customer service at https://www.consumerreports.org/contact-us/. This is often a good option for non-urgent matters or when you need to provide detailed information or documentation.
Mailing Address: For written correspondence, the mailing address is:

Consumer Reports 101 Truman Ave. Yonkers, NY 10703-1057
Online Chat: Consumer Reports may offer online chat support. Check their website for availability.

🛠️ Common Reasons to Contact Consumer Reports

Consumers contact Consumer Reports for a variety of reasons. Knowing the common issues handled by customer service can help you prepare for your call or message.

Subscription Management: This includes signing up for a new subscription, changing your subscription plan, updating payment information, or canceling a subscription.
Technical Support: Help with accessing digital content, troubleshooting website issues, or resolving problems with mobile apps.
Product Inquiries: Questions about product reviews, ratings, or specific product comparisons. While customer service may not provide in-depth product analysis, they can guide you to relevant articles and resources.
Account Issues: Password resets, account updates, or resolving issues related to your online account.
Feedback and Complaints: Providing feedback about your experience with Consumer Reports or lodging a complaint.

💡 Tips for a Smooth Contact Experience

To ensure your interaction with Consumer Reports is as efficient as possible, consider these tips:

Have Your Information Ready: Have your account details, subscription information, and any relevant order numbers or product details at hand.
Be Clear and Concise: Clearly state the reason for your contact and the specific issue you are experiencing.
Be Patient: Customer service representatives are there to help, but wait times may vary, especially during peak hours. Be patient and polite.
Keep Records: Always keep a record of your communications, including the date, time, and a summary of the conversation. This can be useful if you need to follow up.
Check the FAQ: Before contacting customer service, check the FAQ section on the Consumer Reports website. You may find the answer to your question there.

🌐 Consumer Reports Website Resources

The Consumer Reports website (https://www.consumerreports.org/) is a treasure trove of information. Beyond customer service, the website offers many resources to help you make informed decisions.

Product Reviews and Ratings: Access detailed reviews and ratings of thousands of products across various categories.
Buying Guides: Expert-written guides to help you navigate the process of buying everything from cars to appliances.
News and Advice: Stay informed about the latest consumer news, scams, and safety alerts.
Interactive Tools: Use comparison tools and calculators to evaluate products and make informed choices.
Research: Access the latest research from Consumer Reports' testing facilities.

📚 Understanding Consumer Reports’ Authority

Consumer Reports is a trusted source of information because of its commitment to unbiased testing and reporting. Here are a few key elements that reinforce their authority:

Independent Testing: Consumer Reports buys products directly from retailers, eliminating any potential influence from manufacturers.
Rigorous Testing Protocols: They use standardized testing methods to evaluate products, ensuring consistent and comparable results.
Expert Analysis: Products are evaluated by experts in their respective fields, ensuring accurate and insightful reviews.
Non-Profit Status: As a non-profit organization, Consumer Reports is driven by a mission to serve consumers, not to generate profits, enhancing trustworthiness.

Consumer Reports' commitment to independence and rigorous testing makes it a respected resource for consumers. They do not accept advertising, which allows them to maintain their objectivity in evaluating products.

⚖️ Consumer Reports vs. Other Review Sites

While there are many websites that offer product reviews, Consumer Reports stands out due to its:

Independence: Unlike many review sites that rely on advertising or affiliate commissions, Consumer Reports is funded by its members, ensuring impartiality.
In-Depth Testing: They conduct extensive testing, often going beyond surface-level evaluations to assess durability, performance, and safety.
Expert Knowledge: Consumer Reports employs a team of experts with specialized knowledge in various product categories.

Other review sites may be valuable, but it's important to consider their potential biases and the depth of their testing methodologies. For example, some sites might be influenced by affiliate marketing, where they earn commissions based on product sales.

📝 Conclusion

Reaching Consumer Reports is straightforward, with the primary phone number (1-800-431-1905) and multiple other contact options available. Whether you need help with a subscription, have a question about a review, or want to provide feedback, the team at Consumer Reports is there to assist. By using the information in this guide, you can quickly get the support you need and continue to benefit from the organization's unbiased product reviews and expert advice. Always have your membership details ready, and be patient and polite during your interactions.

Consumer Reports continues to be a trusted resource for consumers, providing independent and thorough product evaluations. Using their contact information and website resources effectively will help you make better purchasing decisions and stay informed about consumer issues. — Crawford Vs. Canelo Card: Fight Night Breakdown

Frequently Asked Questions (FAQ)

1. What is the main phone number for Consumer Reports?

The main customer service phone number for Consumer Reports is 1-800-431-1905.

2. How can I contact Consumer Reports for subscription issues?

You can call 1-800-431-1905 for subscription inquiries, or you can email them through their website at https://www.consumerreports.org/contact-us/.

3. Does Consumer Reports offer online chat support?

Consumer Reports may offer online chat support. Check their website for availability.

4. What is the mailing address for Consumer Reports?

The mailing address is: Consumer Reports, 101 Truman Ave., Yonkers, NY 10703-1057. — Crawford's Victory: Payouts, Highlights, And What's Next

5. How can I get help with technical issues on the Consumer Reports website?

You can call 1-800-431-1905 for technical support or use the email contact option available on their website. — Robert Redford: Remembering An Icon

6. Does Consumer Reports provide product recommendations over the phone?

While customer service may not provide in-depth product analysis, they can guide you to relevant articles and resources.

7. How does Consumer Reports maintain its independence?

Consumer Reports is funded by its members and does not accept advertising, ensuring impartiality in its product evaluations.