CVS HQ Phone Number & Contact Info

Bill Taylor

-Nov 15, 2025

Are you trying to reach CVS corporate headquarters? Whether you have a question about a prescription, a concern about a store, or a business inquiry, finding the right contact information can save you valuable time. This comprehensive guide provides you with the direct phone numbers, addresses, and other vital contact details for CVS corporate headquarters. We'll delve into various departments and offer practical tips for getting your issue resolved efficiently.

At the core of CVS Health, you'll discover a commitment to enhancing the customer experience. Our analysis shows that direct access to the right department can significantly improve the speed and effectiveness of communication. This article is designed to give you that direct access.

1. CVS Corporate Headquarters Phone Number and Contact Information

The primary CVS corporate headquarters phone number is:

Phone: (800) 746-7287

This number connects you to the main customer service line, where representatives can assist with a variety of inquiries.

Corporate Headquarters Address: One CVS Drive Woonsocket, RI 02895
Website: https://www.cvs.com/

Additional Contact Information

While the primary number is a good starting point, some issues may require contacting specific departments. Here are some of the specialized contacts you may need. — Salinas, CA Movie Theaters: Showtimes & Reviews

CVS Pharmacy Customer Service: (800) SHOP-CVS (800-746-7287) - Use this number for questions related to prescriptions, pharmacy services, or in-store issues.
CVS Health Customer Relations: (866) 389-7036 - Contact this line for complaints, compliments, or suggestions. They handle customer feedback.
Investor Relations: (401) 770-5000 - For investor inquiries or financial information.
Media Relations: Contact through the CVS website, using the media inquiry form.

2. How to Contact Different CVS Departments

Navigating the corporate structure can be tricky, so let's break down how to reach specific departments effectively.

Reaching Customer Service

The most common reason to contact CVS is to address customer service issues. Here’s a streamlined approach: — Countdown To November: Days Left And Fun Facts!

Use the main customer service number: (800) 746-7287. This is your first point of contact for most issues.
Be prepared with details: Have your prescription information, store location, and a clear explanation of your issue ready.
Consider online support: Check the CVS website for FAQs or a virtual assistant, which may resolve your issue faster.

Contacting Pharmacy Services

For prescription-related inquiries:

Call the pharmacy directly: Find the local pharmacy's number on your prescription label or online.
Use the customer service number: (800) SHOP-CVS for more complex issues.
Utilize the CVS app: Manage prescriptions, refills, and communicate with the pharmacy directly through the app.

Addressing Corporate Concerns

If you have a corporate-level concern, such as a complaint or suggestion:

Use the Customer Relations number: (866) 389-7036. This department handles escalations.
Write a letter: Send a physical letter to the corporate headquarters address.
Use the online contact form: Visit the CVS website and fill out the contact form for your specific issue. This can be more efficient.

3. Benefits of Knowing the Right CVS Contact Number

Knowing the correct phone number can dramatically improve your experience when dealing with CVS. Our experience suggests that quick access to the right information saves considerable time and frustration.

Faster Issue Resolution

Direct contact: Reach the relevant department immediately. In our testing, we found that this reduces the time spent on hold and speeds up resolution.
Avoid general inquiries: By knowing the specific contact, you skip the need to explain your issue multiple times.

Improved Customer Experience

Reduced frustration: Addressing concerns directly minimizes stress and improves overall satisfaction.
Efficient communication: Clear communication with the right department ensures that your issue is addressed promptly.

Enhanced Access to Information

Quick answers: Get immediate answers to questions about prescriptions, insurance, or store policies.
Access specialized services: Connect with departments that handle specific needs, such as healthcare or pharmacy services.

4. Tips for Effective Communication with CVS

To ensure your communication with CVS is as effective as possible, consider these tips.

Gather Necessary Information

Before you call:

Have your prescription information: Include prescription numbers, the name of the medication, and the prescribing doctor's information.
Store details: Note the store's location, date, and time of your visit, and the names of any employees you interacted with.
Insurance information: Have your insurance card handy for prescription or healthcare-related inquiries.

Be Clear and Concise

State your issue clearly: Explain the problem briefly but thoroughly.
Be polite: Maintain a respectful tone, even if you are frustrated.
Ask for a reference number: This can help you track your issue and follow up if needed.

Follow Up if Necessary

Keep records: Write down the date, time, and name of the person you spoke with.
Follow up: If your issue is not resolved, call again or try another contact method.
Escalate if needed: Ask to speak to a supervisor if you are not satisfied with the initial response.

5. FAQs About CVS Corporate Headquarters Contact Information

Here are some frequently asked questions about contacting CVS:

Q: What is the main phone number for CVS customer service? A: The main customer service number is (800) SHOP-CVS (800-746-7287).
Q: How do I contact CVS about a prescription issue? A: You can contact your local pharmacy directly or call the customer service number.
Q: Where is the CVS corporate headquarters located? A: The headquarters is located at One CVS Drive, Woonsocket, RI 02895.
Q: How can I file a complaint with CVS? A: You can file a complaint by calling (866) 389-7036 or using the online contact form on the CVS website.
Q: How do I contact CVS investor relations? A: You can contact investor relations by calling (401) 770-5000.
Q: Can I email CVS customer service? A: CVS does not provide a direct email address for customer service; however, you can use the online contact form on their website. — Oak Creek, WI Weather: Your Up-to-Date Forecast
Q: How do I contact CVS media relations? A: You can find contact information for media inquiries on the CVS website.

Conclusion

Knowing the CVS corporate headquarters phone number and other contact details is essential for resolving issues, getting information, and ensuring a positive customer experience. By following the tips and using the resources provided in this guide, you can efficiently connect with the right department and get your concerns addressed promptly. From prescriptions to corporate inquiries, having the right information at your fingertips empowers you to navigate your interactions with CVS with ease. Remember to always have your essential information ready and be clear about your needs to ensure the best possible outcome. This is a critical component for anyone looking to get the most out of their CVS experience.