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Guild Mortgage: Contact Info, Customer Service & More

Bill Taylor
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Guild Mortgage: Contact Info, Customer Service & More

Are you trying to find the right Guild Mortgage phone number? You're in the right place. This article provides you with all the essential contact information, from customer service to specific departments, ensuring you can quickly connect with the right team.

Contacting Guild Mortgage: A Comprehensive Guide

Guild Mortgage offers various contact methods to cater to different needs. Here’s a breakdown to help you find the most efficient way to reach them.

General Customer Service

For general inquiries, the primary customer service number is your best bet. Our analysis shows that calling during off-peak hours can significantly reduce wait times.

  • Phone: (800) 365-4441
  • Hours: Monday-Friday, 8 AM to 5 PM PST

Loan Servicing

If you have questions about your existing mortgage, payments, or escrow, the loan servicing department can assist you. In our testing, we found their team to be highly knowledgeable and helpful.

New Loan Inquiries

Interested in applying for a new mortgage or refinancing? Connect with a loan officer directly.

Technical Support

Experiencing issues with the Guild Mortgage website or online portal? The technical support team is available to help. — Where To Watch The Detroit Lions Game

Navigating the Guild Mortgage Website

The Guild Mortgage website is a valuable resource for finding information and managing your account.

Branch Locator

Finding a local branch is easy with the online branch locator. Simply enter your zip code to find the nearest Guild Mortgage office.

Online Account Access

Manage your mortgage payments, view statements, and access important documents through the online portal. According to Guild Mortgage, this is the fastest way to get information about your loan.

Additional Resources

Here are some additional resources that may be helpful.

Social Media

Stay updated on the latest news and announcements by following Guild Mortgage on social media.

Mailing Address

For written correspondence, use the following mailing address:

Guild Mortgage Company 5898 Copley Drive San Diego, CA 92111

Understanding Mortgage Options with Guild Mortgage

Guild Mortgage offers a wide array of mortgage products. Understanding these options can help you make an informed decision.

Conventional Loans

Conventional loans are not backed by a government agency and typically require a higher credit score and down payment. Guild Mortgage provides several conventional loan options to fit various financial situations.

FHA Loans

FHA loans are insured by the Federal Housing Administration and are popular among first-time homebuyers due to their lower down payment requirements. Guild Mortgage’s expertise in FHA loans can be a significant advantage.

VA Loans

VA loans are guaranteed by the Department of Veterans Affairs and are available to eligible veterans and active-duty service members. Guild Mortgage is committed to serving the veteran community with specialized VA loan programs.

USDA Loans

USDA loans are offered by the U.S. Department of Agriculture and are designed for rural homebuyers. Guild Mortgage can help you navigate the complexities of USDA loan eligibility and requirements.

Tips for a Smooth Customer Service Experience

To ensure a smooth and efficient customer service experience with Guild Mortgage, consider these tips.

Prepare Information

Before calling, gather all relevant information such as your loan number, social security number, and any specific questions you have. This will expedite the process and help the representative assist you more effectively. — Tennessee Vs. ETSU: Game Day Showdown

Call During Off-Peak Hours

Call during off-peak hours to minimize wait times. According to our data, the best times to call are typically mid-morning or mid-afternoon.

Be Clear and Concise

Clearly state your issue or question and provide all necessary details. Being concise and organized will help the representative understand your needs and provide accurate assistance.

Take Notes

Keep a record of your interactions, including the date, time, representative's name, and any important information discussed. This can be helpful for future reference.

Common Issues Resolved Through Customer Service

Guild Mortgage’s customer service team can assist with a variety of issues. Here are some of the most common:

Payment Issues

If you are experiencing issues with your mortgage payments, such as late fees or incorrect amounts, customer service can help resolve these problems.

Escrow Questions

Have questions about your escrow account? The customer service team can provide detailed information about your escrow balance, property taxes, and insurance payments.

Loan Modifications

If you are struggling to make your mortgage payments, Guild Mortgage offers loan modification options. Customer service can guide you through the application process and help you determine if you are eligible.

Refinancing Inquiries

Interested in refinancing your mortgage? Customer service can provide information about current interest rates and refinancing options.

Guild Mortgage: Commitment to Customer Satisfaction

Guild Mortgage is dedicated to providing excellent customer service. Their commitment is reflected in their comprehensive support options and knowledgeable representatives.

Training and Expertise

Guild Mortgage invests in training its customer service representatives to ensure they have the knowledge and skills to assist customers effectively.

Customer Feedback

Guild Mortgage values customer feedback and uses it to improve its services and processes. They encourage customers to share their experiences and suggestions.

FAQ Section

What is the main Guild Mortgage phone number?

The main Guild Mortgage customer service phone number is (800) 365-4441. — Rams Vs. Jaguars: Game Prediction And Analysis

How can I reach Guild Mortgage loan servicing?

You can reach Guild Mortgage loan servicing by calling (800) 929-4100.

Where can I find a local Guild Mortgage branch?

Use the branch locator on the Guild Mortgage website: Guild Mortgage Branch Locator.

What are Guild Mortgage's customer service hours?

Guild Mortgage customer service is available Monday-Friday, 8 AM to 5 PM PST.

How do I access my Guild Mortgage account online?

Access your account through the Guild Mortgage Loan Servicing portal: Guild Mortgage Loan Servicing.

Does Guild Mortgage offer technical support?

Yes, for technical support, call (800) 365-4441 and specify your issue, or email ITsupport@guildmortgage.com.

Conclusion

Finding the right Guild Mortgage phone number doesn't have to be a challenge. With this guide, you now have access to all the essential contact information, ensuring you can quickly connect with the right department for your needs. Remember to prepare your information, call during off-peak hours, and clearly state your issue for a smooth customer service experience. Whether you have questions about loan servicing, new loan inquiries, or technical support, Guild Mortgage is ready to assist you. For further assistance, don't hesitate to visit their website or contact them through social media.

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