IEHP: Call Phone Numbers

Introduction

Need to contact Inland Empire Health Plan (IEHP)? Finding the right phone number can feel like navigating a maze. This comprehensive guide provides you with all the essential IEHP phone numbers, ensuring you can quickly get the assistance you need. Whether you're a member, a provider, or simply seeking information, this article will streamline your communication with IEHP. We’ll cover everything from member services and car phone number options to provider support and special needs lines, making sure you find the correct IEHP phone number.

1. What is IEHP?

IEHP (Inland Empire Health Plan) is a non-profit health plan serving residents of Riverside and San Bernardino counties in California. As one of the largest Medicaid and Medicare health plans in the nation, IEHP offers a wide range of healthcare services. IEHP is dedicated to providing quality, accessible healthcare and support services to its members. The organization focuses on promoting wellness, prevention, and whole-person care, ensuring that members receive the care they need in a timely and effective manner.

1.1 IEHP's Mission and Values

IEHP's mission is to heal and inspire the human spirit by delivering quality healthcare and services. Their core values include:

• Integrity: Maintaining ethical and transparent practices.
• Compassion: Providing care with empathy and understanding.
• Innovation: Continuously seeking ways to improve healthcare delivery.
• Collaboration: Working together with members, providers, and the community.

2. IEHP Member Services Phone Number

For general inquiries, enrollment questions, and assistance with your health plan benefits, the IEHP member services phone number is your first point of contact. This line is designed to help members navigate their health plan, understand their coverage, and resolve any issues they may have. They can also assist with finding a doctor, scheduling appointments, and answering questions about medical services.

2.1 Main Member Services Number

The primary phone number for IEHP member services is (800) 446-IEHP (4347). This number is available Monday through Friday, 7:00 AM to 7:00 PM, and Saturday 8:00 AM to 5:00 PM, Pacific Time. The customer service representatives can provide information in multiple languages, ensuring that all members can receive assistance in their preferred language.

2.2 Specialized Member Services

• Behavioral Health Services: Members needing assistance with mental health or substance abuse services can call (866) 806-0046.
• Nurse Advice Line: For after-hours medical advice, members can contact the Nurse Advice Line at (888) 277-IEHP (4347).

3. IEHP Provider Phone Numbers

If you are a healthcare provider contracted with IEHP, having the right contact information is crucial for claims inquiries, authorization requests, and other administrative needs. IEHP offers dedicated support lines for providers to ensure smooth and efficient communication.

3.1 Main Provider Services Number

The main phone number for IEHP provider services is (909) 890-2000. This number can assist with claims, authorization, and other provider-related inquiries. Providers can also find additional resources and contact information on the IEHP website. The provider services team is available to help resolve issues, clarify policies, and offer training and support. — Taylor Swift & Blake Lively: A True Friendship

3.2 Claims and Authorization

• Claims: For questions about claims submissions, denials, or payment issues, providers can call (909) 890-2000.
• Authorization: For prior authorization requests and inquiries, providers should contact the authorization department at (909) 890-2000.

4. IEHP Special Needs Phone Numbers

IEHP offers specialized services and support for members with unique healthcare needs. These dedicated phone numbers ensure that members receive personalized care and assistance tailored to their specific requirements. Whether you need support with a specific medical condition or assistance with care coordination, IEHP's special needs lines are designed to help.

4.1. Special Needs Plan (SNP) Members

IEHP offers Special Needs Plans (SNPs) for members with specific health conditions. These plans provide coordinated care and additional support services. To contact the SNP department, call (909) 890-2000.

4.2. Behavioral Health

For behavioral health services and mental health support, members can call (866) 806-0046.

5. Other Important IEHP Phone Numbers

Beyond member and provider services, IEHP provides various other contact options for different needs. Here's a list of additional phone numbers to help you connect with the right department.

5.1. Medi-Cal and Medicare Enrollees

• Medi-Cal: (800) 446-IEHP (4347)
• Medicare: (800) 446-IEHP (4347)

5.2. IEHP Car Phone Number

IEHP does not have a specific "car phone number." However, members can call the Member Services number at (800) 446-IEHP (4347) for assistance. This is the primary phone number for all general inquiries, including questions about benefits, coverage, and finding a doctor. Make sure to have your member ID ready when you call to facilitate the process.

5.3. Fraud Hotline

To report any suspected fraud or abuse, call the IEHP fraud hotline at (909) 890-2000.

6. How to Find the Right Phone Number

With so many phone numbers, it's essential to quickly find the correct one. Here are some tips to help you:

• Check Your Member Handbook: Your IEHP member handbook contains all the necessary contact information. You can find this online in the IEHP member portal.
• Visit the IEHP Website: The IEHP website (https://www.iehp.org/) is a valuable resource. You can find contact information and use online tools to get answers to your questions.
• Use the IEHP Mobile App: Download the IEHP mobile app for quick access to your member information and contact details.

7. Tips for Calling IEHP

To ensure a smooth and efficient phone call, consider these tips:

• Have Your Member ID Ready: This will help the representative quickly access your information.
• Write Down Your Questions: Prepare a list of questions before you call to make the most of your time.
• Be Prepared to Provide Details: Be ready to provide specific information about your issue, such as dates, names, and any relevant documentation.
• Be Patient: During peak hours, wait times can be longer. Be patient and remain courteous.

FAQ Section

Q1: What is the main phone number for IEHP member services?

A1: The main phone number for IEHP member services is (800) 446-IEHP (4347). — Raymond James Stadium Seating Chart Guide: Find Your Seats

Q2: How do I find the right IEHP phone number?

A2: You can find the correct phone number by checking your member handbook, visiting the IEHP website, or using the IEHP mobile app.

Q3: What should I do if I suspect fraud?

A3: Report any suspected fraud or abuse to the IEHP fraud hotline at (909) 890-2000. — Panthers Vs. Broncos: Stats, Analysis & Prediction

Q4: Does IEHP offer a nurse advice line?

A4: Yes, the Nurse Advice Line is available at (888) 277-IEHP (4347) for after-hours medical advice.

Q5: What are the hours of operation for the IEHP member services phone number?

A5: The IEHP member services phone number is available Monday through Friday, 7:00 AM to 7:00 PM, and Saturday 8:00 AM to 5:00 PM, Pacific Time.

Q6: How can providers contact IEHP for claims and authorization?

A6: Providers can contact the IEHP provider services at (909) 890-2000 for claims and authorization inquiries.

Q7: Is there a specific IEHP car phone number?

A7: IEHP does not have a dedicated car phone number. However, you can call the Member Services number at (800) 446-IEHP (4347) for assistance.

Conclusion

Contacting IEHP should be easy. By using the phone numbers and resources provided in this guide, you can quickly connect with the right department and get the support you need. Whether you're a member seeking information, a provider needing assistance, or anyone with questions about IEHP, knowing these contact details is essential. Remember to have your member ID ready, and don't hesitate to use the online resources and mobile app for additional support.