OG&E Electric: Contact Numbers & Support

Bill Taylor
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OG&E Electric: Contact Numbers & Support

OG&E (Oklahoma Gas & Electric) provides electricity to customers in Oklahoma and western Arkansas. Finding the right contact information can save you time and ensure your issue is resolved efficiently. This guide offers the essential OG&E electric phone numbers, customer service options, and other helpful resources to assist you.

OG&E Customer Service Phone Number

The primary OG&E customer service phone number is your first point of contact for most inquiries. You can reach a customer service representative at 1-800-272-9741. This number is for general inquiries, including billing questions, service requests, and account management. The lines are typically open Monday through Friday, but specific hours may vary. Please check the OG&E website for the most up-to-date information on operating hours, especially during holidays or severe weather events.

Other Important OG&E Phone Numbers

Besides the main customer service line, OG&E offers several specialized phone numbers for specific needs:

  • OG&E Outage Reporting: 1-800-664-5463. Use this number to report power outages or check the status of existing outages in your area. This number is available 24/7.
  • OG&E Energy Efficiency Programs: 1-888-643-5573. Contact this number for information about OG&E's energy efficiency programs, rebates, and incentives.
  • OG&E Business Customer Service: 1-800-272-9741. Business customers can use this number for specific inquiries related to their commercial accounts.

How to Contact OG&E for Different Needs

OG&E provides multiple channels for customer support. Choosing the right method can speed up the resolution of your issue.

Reporting an Outage

If you experience a power outage, the quickest way to report it is by calling the outage reporting number (1-800-664-5463). You can also report an outage online through the OG&E website or mobile app (more details below). Robert Irwin's Zootopia Connection: What's The Link?

Billing and Account Inquiries

For questions about your bill, payment options, or account changes, call the main customer service number (1-800-272-9741). Have your account number ready for faster service. BMW PGA Championship: Everything You Need To Know

Moving or Starting Service

If you are moving to a new OG&E service area or need to start new service, contact customer service at 1-800-272-9741. You'll need to provide your new address and the date you want service to begin.

Energy Efficiency and Rebates

For details on available energy efficiency programs and rebates, call the dedicated number for energy efficiency programs (1-888-643-5573) or visit the OG&E website.

Online and Mobile Options

OG&E offers convenient online and mobile options for managing your account and reporting issues:

OG&E Website

The OG&E website (www.oge.com) provides comprehensive information, including:

  • Account Management: View and pay your bill, track energy usage, and update your account information.
  • Outage Map: Check the current status of outages in your area.
  • Report an Outage: Submit an outage report online.
  • Energy Efficiency Tips: Access resources and tips to save energy and money.

OG&E Mobile App

Download the OG&E mobile app (available for iOS and Android devices) for on-the-go account management and outage reporting. The app offers similar features as the website, including:

  • Outage Reporting: Report and track outages directly from your smartphone.
  • Bill Pay: Pay your bill securely from your mobile device.
  • Usage Tracking: Monitor your energy consumption patterns.

OG&E Customer Service Hours

Customer service hours can vary, so it's essential to confirm the current hours on the OG&E website or by calling 1-800-272-9741. Generally, customer service is available Monday through Friday during business hours. However, outage reporting and emergency services are available 24/7.

Tips for Efficient Communication with OG&E

  • Have your account number ready: This speeds up the process when contacting customer service.
  • Be specific: Clearly explain the issue or question.
  • Take notes: Keep track of the date, time, and details of your communication.
  • Use online resources: Explore the OG&E website and mobile app before contacting customer service.

OG&E's Commitment to Customer Service

OG&E is committed to providing reliable electricity service and excellent customer support. By using the resources and contact information provided in this guide, you can quickly resolve any issues and manage your account effectively. OG&E consistently works to improve its services and communication channels to meet the needs of its customers.

Frequently Asked Questions (FAQ)

What is the main phone number for OG&E customer service?

The main phone number for OG&E customer service is 1-800-272-9741.

How do I report a power outage to OG&E?

You can report a power outage by calling 1-800-664-5463 or by using the online outage reporting tool on the OG&E website or mobile app. Tri-Cities Homes For Sale: Find Your Dream Home

What are the customer service hours for OG&E?

Customer service hours vary, but are generally available Monday through Friday during business hours. Outage reporting is available 24/7. Check the OG&E website or call 1-800-272-9741 for the most current information.

How do I pay my OG&E bill?

You can pay your OG&E bill online, by phone, by mail, or in person at authorized payment locations. Details are available on the OG&E website.

How can I find out about OG&E's energy efficiency programs?

You can contact OG&E's energy efficiency program department at 1-888-643-5573 or visit the OG&E website.

What should I do if I smell gas?

If you smell gas, immediately leave the premises and call 911 and OG&E at 1-800-272-9741.

Where can I find my OG&E account number?

Your OG&E account number is located on your monthly bill. It is also available when you log into your online account.

Conclusion

Having the correct OG&E electric phone number and knowing how to use various customer service channels is essential for managing your account and addressing any issues promptly. Utilize the information provided here to easily contact OG&E for your specific needs, whether it's reporting an outage, paying a bill, or inquiring about energy efficiency programs. By leveraging both phone and digital resources, you can ensure a seamless experience with OG&E.

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