Oncor Phone Number: Get Connected Easily

Are you looking for the Oncor phone number? This guide provides the most up-to-date contact information, along with helpful tips for managing your electricity account and understanding Oncor's services. Whether you need to report an outage, pay your bill, or have general inquiries, knowing the right contact details can save you time and frustration. Let's get you connected to Oncor.

Understanding Oncor and Its Services

Oncor Electric Delivery is a regulated utility company that delivers electricity to homes and businesses in North Central Texas. While Oncor doesn't generate electricity, they are responsible for the transmission and distribution of power to approximately 10 million Texans. This includes maintaining power lines, restoring electricity during outages, and connecting new customers.

Key Services Offered by Oncor:

• Power Delivery: Oncor ensures electricity reaches your home safely and efficiently.
• Outage Management: They work to restore power during outages and provide updates on restoration efforts.
• Meter Reading: Oncor reads your meter to determine your electricity usage.
• Infrastructure Maintenance: They maintain and upgrade the electrical grid to ensure reliability.

Oncor Phone Number for Customer Service

The primary Oncor phone number for customer service and general inquiries is 1-888-313-4747. This number is available 24/7, making it easy to reach them whenever you need assistance. It's the go-to number for a variety of needs, from billing questions to service requests. Remember to have your account information ready when you call to expedite the process.

When to Call the Customer Service Number:

• Billing Inquiries: Questions about your bill, payment options, and payment arrangements.
• Account Management: Changes to your account information, such as address updates.
• Service Requests: Requests for new service or changes to existing service.
• General Questions: Any other questions you may have about Oncor's services.

Reporting an Outage to Oncor

Experiencing a power outage? You can report it quickly and easily using the following methods:

• Phone: Call the dedicated outage reporting line at 1-888-313-6862. This number is specifically for reporting outages and is available 24/7.
• Online: Visit the Oncor website and report the outage through their online outage reporting tool. You'll need to provide your service address.
• Mobile App: Download the Oncor app (available for iOS and Android) to report outages and receive real-time updates. This is often the quickest way to report an outage.

Important Information for Outage Reporting:

• Have Your Account Number Ready: This helps Oncor quickly locate your service address.
• Provide Detailed Information: Describe the nature of the outage (e.g., entire house, partial outage).
• Stay Informed: Use the Oncor app or website to track outage status and estimated restoration times.

Oncor's Website and Online Resources

Oncor's website (oncor.com) provides a wealth of information and resources for customers. You can manage your account, view your usage, and report outages online. The website is designed to be user-friendly and offers various self-service options, saving you time and effort.

Key Features of the Oncor Website:

• Account Management: View and pay bills, update account information, and manage payment options.
• Outage Reporting: Report and track outages in real-time.
• Energy Saving Tips: Learn ways to conserve energy and save money on your electricity bill.
• Interactive Maps: View outage maps to see the status of outages in your area.

Oncor’s Mobile App

For added convenience, Oncor offers a mobile app that allows you to manage your account and stay informed on the go. The app provides quick access to outage information, billing details, and energy-saving tips. It's a great tool for staying connected and informed about your electricity service.

Key Features of the Oncor Mobile App:

• Outage Reporting and Tracking: Report outages and receive real-time updates on restoration efforts.
• Bill Payment: Pay your bill quickly and easily.
• Usage Monitoring: Track your energy usage and identify ways to save.
• Account Alerts: Receive notifications about outages, payment due dates, and other important information.

Frequently Asked Questions (FAQ)

1. What is Oncor's customer service phone number? The customer service phone number is 1-888-313-4747. — Brea, CA Homes For Rent: Find Your Perfect Rental

2. How do I report a power outage? You can report a power outage by calling 1-888-313-6862, using the online reporting tool on the Oncor website, or through the Oncor mobile app.

3. How do I pay my Oncor bill? You can pay your bill online through the Oncor website, by phone, by mail, or in person at authorized payment locations. — Folly Beach, SC Vacation Rentals: Your Ultimate Guide

4. Does Oncor generate electricity? No, Oncor is a transmission and distribution utility. They deliver electricity but do not generate it. — Nacogdoches Weather: Today's Forecast & Updates

5. Where can I find information about energy-saving tips? You can find energy-saving tips on the Oncor website and through the Oncor mobile app.

6. What areas does Oncor serve? Oncor serves customers in North Central Texas, including Dallas-Fort Worth and surrounding areas.

7. How do I contact Oncor for new service? Call the customer service number (1-888-313-4747) to request new service or visit the Oncor website.

Conclusion

Having the correct Oncor phone number and knowing how to access their online resources can significantly streamline your experience with their services. By using the customer service number, outage reporting lines, and online tools, you can easily manage your account, report issues, and stay informed. Remember to utilize the provided resources to ensure a smooth and efficient experience with Oncor. For the latest updates and personalized support, always refer to the official Oncor website and mobile app.