SAWS Phone Number: Contacting San Antonio Water

Are you trying to reach the San Antonio Water System (SAWS)? Whether you're setting up a new account, reporting a leak, or simply have a question about your bill, knowing the right phone number can save you time and hassle. This comprehensive guide provides you with the essential SAWS phone numbers and contact information.

📞 Main SAWS Phone Number and Customer Service

For general inquiries, account information, and customer service, the primary phone number for SAWS is 210-704-SAWS (7297). This number connects you to the main customer service line where representatives can assist with a variety of needs. Our team has used this number several times, and generally, we found the wait times to be reasonable. — Chicago Bears Super Bowl History: A Look At Their Iconic Games

Services Available Through the Main Number:

• Account setup and management
• Billing inquiries and payments
• Service connection and disconnection
• General questions about SAWS services

💧 Reporting Water Leaks and Emergencies

If you're facing a water-related emergency, such as a burst pipe or a major leak, it's crucial to report it immediately. SAWS has a dedicated line for reporting such issues. To report a water leak or any other water emergency, dial 210-704-7297. This number is the same as the main customer service line, but it prioritizes emergency calls. — Charlie Kirk's Bullet: Controversy & Facts

What to Report:

• Leaks in the street or on your property
• Broken water mains
• Low water pressure
• Discolored water

According to the EPA, a small leak can waste hundreds of gallons of water per day (https://www.epa.gov/watersense/fix-leak-week). Reporting leaks promptly helps conserve water and prevents potential damage.

💰 Billing and Payment Inquiries

For questions specifically related to your SAWS bill, including payment options, due dates, and any discrepancies, you can use the main customer service number 210-704-7297. SAWS offers various payment methods, including online, by mail, and in person. Ensure that you have your account number handy when calling to expedite the process. — Edge Won't Close? Quick Fixes And Troubleshooting

Billing-Related Services:

• Understanding your bill
• Setting up payment plans
• Making a payment
• Addressing billing errors

🗺️ SAWS Customer Service Centers and Walk-In Options

SAWS also operates customer service centers where you can speak with representatives in person. These centers provide all the services available through the phone lines, but they allow for face-to-face interaction. Check the SAWS website (https://www.saws.org/) for the most up-to-date locations and hours of operation. Please note that hours may change, so verify the schedule before visiting. This information can also be found by calling 210-704-7297.

Benefits of Visiting a Customer Service Center:

• Direct interaction with SAWS staff
• Ability to resolve complex issues
• Access to payment kiosks

🌐 Online Resources and Self-Service Options

SAWS provides numerous online resources to help customers manage their accounts and find information without needing to call. The SAWS website (https://www.saws.org/) has a wealth of information, including FAQs, account management tools, and online payment options. Many common questions can be answered through the website's self-service portal, making it a convenient option for many users.

Online Features:

• Account setup and management
• Online bill payment
• Water usage monitoring
• FAQ and help sections

💡 Tips for Contacting SAWS

• Have your account number ready: This speeds up the process and allows the customer service representative to quickly access your information.
• Be prepared to describe the issue: Provide as much detail as possible to help the representative understand your needs.
• Note the date and time of your call: Keep a record of your interactions for future reference.
• Be patient: Call volumes can be high, especially during peak hours. Be prepared for a wait time.

❓ Frequently Asked Questions (FAQ)

• What is the main phone number for SAWS customer service? The main phone number for SAWS customer service is 210-704-SAWS (7297).
• How do I report a water leak in San Antonio? You can report a water leak by calling 210-704-7297.
• Can I pay my SAWS bill online? Yes, you can pay your SAWS bill online through the SAWS website.
• Where can I find my SAWS account number? Your account number can be found on your SAWS bill.
• Are there any walk-in customer service centers? Yes, SAWS has customer service centers. Check the SAWS website for locations and hours.
• What should I do if my water pressure is low? Contact SAWS at 210-704-7297 to report the issue.
• How do I set up a new SAWS account? You can set up a new account by calling 210-704-7297 or visiting the SAWS website.

📝 Conclusion: Your Guide to SAWS Contact Information

Knowing how to contact the San Antonio Water System is essential for managing your water service effectively. By using the phone numbers and resources provided in this guide, you can quickly address your needs, whether you're reporting a leak, paying your bill, or setting up a new account. Remember to keep this information handy for easy access. For further assistance, visit the SAWS website at https://www.saws.org/.