SoCal Edison Customer Service: Phone Numbers & Support

If you're a Southern California Edison (SCE) customer, you likely need to contact them for various reasons, from billing inquiries to reporting outages. This guide provides you with the essential SoCal Edison customer service phone numbers and other contact information you need. Whether you're dealing with a power outage or simply have a billing question, knowing how to reach SCE efficiently can save you time and frustration. We'll cover everything from general customer service to specialized departments, ensuring you have all the resources at your fingertips.

Table of Contents

• General Customer Service
• Report an Outage
• Billing and Payment Inquiries
• Technical Support
• Other Ways to Contact SoCal Edison
• FAQ

General Customer Service

For general inquiries, account management, and other non-emergency issues, the primary SoCal Edison customer service phone number is 1-800-655-4723. This number connects you to a customer service representative who can assist with various account-related tasks, such as:

• Setting up a new account.
• Updating your account information.
• Inquiring about energy usage.
• General billing questions.

It's important to have your account number ready when calling this number. Customer service representatives are available to assist you Monday through Friday during business hours.

Report an Outage

Experiencing a power outage? Reporting it quickly ensures that SCE can dispatch crews to restore your service as soon as possible. The dedicated phone number for reporting outages is 1-800-611-1911. When you call, be prepared to provide:

• Your account number.
• The address experiencing the outage.
• Any details about the outage (e.g., area affected, flickering lights).

You can also report an outage online through the SCE website or via their mobile app. This streamlined approach allows you to quickly notify SCE and track the restoration progress.

Tip: Keep these numbers saved in your phone or easily accessible. Power outages can happen unexpectedly, and having the contact information ready can save you valuable time.

Billing and Payment Inquiries

For questions specifically related to your bill, payment options, or billing disputes, use the customer service number 1-800-655-4723. This is the same number for general customer service. When you call, be ready to provide your account number and relevant details regarding your inquiry. SCE offers several convenient payment methods, including online payments, mail, and automatic payments.

• Online Payments: Through the SoCal Edison website or mobile app.
• Mail: Send a check or money order to the address provided on your bill.
• Automatic Payments: Set up recurring payments to avoid late fees.

If you believe there is an error on your bill, contact customer service immediately to resolve the issue.

Technical Support

SoCal Edison offers technical support for issues related to energy efficiency programs, smart meters, and other technical concerns. Contact customer service at 1-800-655-4723 to be connected to the technical support department. — NP Jobs Las Vegas: Your Ultimate Guide [Updated 2024]

Other Ways to Contact SoCal Edison

In addition to phone numbers, SoCal Edison offers several other ways to contact customer service:

• Online: Visit the official SoCal Edison website (www.sce.com) for FAQs, account management, and online chat.
• Mobile App: Download the SCE mobile app for outage reporting, bill payment, and account management.
• Mail: Send written correspondence to the address provided on your bill.
• Social Media: Follow SoCal Edison on social media for updates and information. However, do not share personal information on social media channels.

These alternative methods provide flexibility and convenience for customers with varying communication preferences.

FAQ

What is the general SoCal Edison customer service phone number?

The general customer service phone number is 1-800-655-4723. — Follow Tray Savage On YouTube For Apex Legends Videos And Live Streams

How do I report a power outage?

To report a power outage, call 1-800-611-1911.

Can I pay my bill online?

Yes, you can pay your bill online through the SoCal Edison website or mobile app.

What information do I need to have ready when I call customer service?

You should have your account number ready when calling customer service.

What are the business hours for customer service?

Customer service representatives are typically available Monday through Friday during business hours. Specific hours may vary, so it’s always best to check the website for the most up-to-date information.

Can I contact SoCal Edison through social media?

You can follow SoCal Edison on social media for updates, but do not share personal information or account details on these platforms.

What if I have a billing dispute?

Contact customer service at 1-800-655-4723 to discuss any billing disputes. — Las Vegas Weather: Current Conditions & Forecast

Conclusion

Having the correct SoCal Edison customer service phone numbers and knowing how to use them can significantly simplify managing your account and addressing any issues. Whether you're reporting an outage, inquiring about your bill, or seeking technical support, this guide provides all the necessary contact information. By keeping this information accessible, you can efficiently resolve any issues and stay informed about your energy service.

Remember to keep these numbers handy and utilize the various online resources provided by SoCal Edison for a seamless customer experience.