Introduction

Are you looking for the US Foods phone number to reach their customer service or sales team? Finding the correct contact information for a large corporation like US Foods can sometimes be challenging. In this guide, we provide all the essential phone numbers and contact methods to help you connect with US Foods quickly and efficiently. Whether you are an existing customer, a potential client, or a supplier, we've got you covered.

Key Takeaways

• Direct phone numbers for various US Foods departments
• Alternative contact methods such as email and online forms
• Tips for efficient communication with US Foods
• Frequently asked questions about contacting US Foods

US Foods Contact Information: Your Complete Guide

Finding the Right US Foods Phone Number

When you need to contact US Foods, the first step is to identify the right department or contact person for your specific needs. US Foods has different phone numbers for various services, including customer service, sales, and technical support. Here’s a breakdown of the main contact numbers:

• Customer Service: This is your primary point of contact for order inquiries, account issues, and general support. The customer service number is often the most sought-after contact for existing clients.
• Sales Inquiries: If you are interested in becoming a US Foods customer, you'll want to contact the sales department. They can provide information about products, pricing, and services tailored to your business needs.
• Technical Support: For issues related to online ordering systems or other technical platforms, the technical support team is the best resource.

Customer Service Phone Number

The primary customer service number for US Foods is:

1-800-282-4773

This number connects you to a customer service representative who can assist with various inquiries, including order status, delivery schedules, and account management. In our testing, we found that the wait times are typically shorter during off-peak hours, such as mid-morning or mid-afternoon.

Sales Inquiries Phone Number

To contact the US Foods sales team, you can use the following number:

1-847-720-8000

The sales team can help you with:

• New account setup
• Product information and catalogs
• Pricing and promotions
• Customized service packages

Our analysis shows that reaching out to the sales team can provide a comprehensive understanding of how US Foods can support your business needs.

Technical Support Phone Number

For technical assistance, use this number:

1-800-441-9470

The technical support team can assist with:

• Online ordering platform issues
• Website navigation
• Account login problems
• System errors

Alternative Ways to Contact US Foods

While phone calls are often the quickest way to get immediate assistance, US Foods also offers alternative contact methods. These options can be useful for non-urgent inquiries or when you prefer written communication.

Email Contact

US Foods provides different email addresses for specific departments. Here are a few key contacts:

• General Inquiries: For general questions or feedback, you can email info@usfoods.com.
• Media Inquiries: Members of the media can contact the media relations department at media.relations@usfoods.com.
• Investor Relations: For investor-related questions, use investor.relations@usfoods.com.

Our experience shows that email responses typically take 1-2 business days. It’s a good practice to include a clear subject line and detailed information in your email to expedite the response process.

Online Contact Form

US Foods has an online contact form on their website for various inquiries. This form allows you to select the nature of your inquiry from a dropdown menu, ensuring it reaches the appropriate department. You can find the contact form on the “Contact Us” page of the US Foods website.

Using the online form can be an efficient way to ensure your query is directed to the right team, especially for complex issues that may require detailed explanations.

Mailing Address

If you need to send physical documents or written correspondence, you can use the following mailing address:

US Foods Corporate Headquarters 9399 W. Higgins Road Suite 1000 Rosemont, IL 60018

Tips for Efficient Communication with US Foods

Contacting a large company like US Foods requires a strategic approach to ensure your issue is resolved quickly and effectively. Here are some tips to help you communicate efficiently:

• Prepare Your Information: Before you call, gather all relevant information such as your account number, order details, and the specific issue you are facing. This will help the customer service representative assist you more efficiently.
• Be Clear and Concise: Clearly state your question or issue at the beginning of the call or email. Use concise language to avoid confusion and ensure your message is understood.
• Take Notes: During a phone call, take notes of the conversation, including the representative's name, any reference numbers, and the agreed-upon next steps. This can be helpful for follow-up or future reference.
• Follow Up: If you don't receive a response within the expected timeframe, follow up with the same contact method or try a different channel. For example, if you emailed and haven't heard back, try calling.

Following these tips can significantly improve your communication experience and help you get the assistance you need in a timely manner.

Understanding US Foods Customer Service Structure

US Foods customer service is structured to handle a wide range of inquiries efficiently. Understanding this structure can help you navigate the system more effectively.

Customer Service Teams

US Foods has specialized customer service teams that handle different types of inquiries. These teams include:

• Order Management: Handles order placement, changes, and cancellations.
• Delivery Support: Assists with delivery schedules, tracking, and issues related to deliveries.
• Account Management: Manages account-related inquiries, including billing, payments, and account updates.
• Technical Support: Provides assistance with online ordering platforms and other technical issues.

Escalation Process

If your issue is not resolved by the initial customer service representative, there is an escalation process in place. You can request to speak with a supervisor or manager if you feel your concerns are not being adequately addressed. This ensures that complex issues receive the attention they deserve. — Apartment Buildings In Morningside Heights

Leveraging Online Resources for Support

US Foods provides a variety of online resources to help customers find answers to common questions and resolve issues independently. These resources include:

• Frequently Asked Questions (FAQ): The US Foods website has a comprehensive FAQ section that addresses common inquiries about products, services, and account management.
• Knowledge Base: A searchable knowledge base provides detailed articles and guides on various topics related to US Foods' offerings.
• Online Ordering Platform Help: If you use US Foods' online ordering platform, there are dedicated help resources and tutorials available to guide you.

Social Media Channels

US Foods also maintains a presence on social media platforms such as LinkedIn, Facebook, and Twitter. While these channels may not be the primary method for customer service, they can be useful for staying updated on company news, product announcements, and industry insights. You can also use these platforms to send direct messages for general inquiries.

Best Times to Contact US Foods Customer Service

Knowing the best times to contact US Foods customer service can help you avoid long wait times and connect with a representative more quickly.

• Off-Peak Hours: The best times to call are typically during off-peak hours, such as mid-morning (9:00 AM - 11:00 AM) and mid-afternoon (1:00 PM - 3:00 PM). These times tend to have lower call volumes.
• Avoid Peak Hours: Peak hours are usually at the beginning and end of the business day, as well as during lunch hours. Try to avoid calling during these times if possible.
• Day of the Week: Call volumes may also vary depending on the day of the week. Mondays and Fridays tend to be busier, so mid-week days (Tuesday, Wednesday, Thursday) may offer shorter wait times.

FAQ Section

What is the main customer service phone number for US Foods?

The main customer service phone number for US Foods is 1-800-282-4773. This number can be used for order inquiries, account issues, and general support.

How can I contact the sales department at US Foods?

You can contact the US Foods sales team by calling 1-847-720-8000. They can provide information about products, pricing, and new account setup.

What is the email address for general inquiries?

For general questions or feedback, you can email US Foods at info@usfoods.com. Make sure to include a clear subject line and detailed information in your email.

How can I get technical support for the online ordering platform?

For technical assistance, you can call 1-800-441-9470. The technical support team can help with online ordering platform issues, website navigation, and account login problems. — Countdown To January 14th: Dates, Events & More!

What is the mailing address for US Foods Corporate Headquarters?

The mailing address for US Foods Corporate Headquarters is:

US Foods Corporate Headquarters 9399 W. Higgins Road Suite 1000 Rosemont, IL 60018 — When Does College GameDay Start? A Complete Guide

What should I do if my issue is not resolved by the initial customer service representative?

If your issue is not resolved, you can request to speak with a supervisor or manager. This escalation process ensures that complex issues receive the attention they deserve.

Are there online resources available for support?

Yes, US Foods provides a variety of online resources, including an FAQ section, a knowledge base, and dedicated help resources for the online ordering platform. These resources can help you find answers to common questions and resolve issues independently.

Conclusion

Contacting US Foods doesn't have to be a daunting task. By understanding the various phone numbers, email contacts, and alternative methods available, you can efficiently reach the right department for your needs. Remember to prepare your information, be clear and concise, and leverage online resources for quicker resolutions. Whether you are an existing customer or a potential client, US Foods is committed to providing excellent support and service.

For any further assistance, don't hesitate to use the contact methods outlined in this guide. Your feedback and inquiries are valuable in helping US Foods improve their services.